Government Language Services
Translation, Interpreting & Language Access for Government Agencies
Support multilingual communities with professional translation, on-site and remote interpreting, ASL, and technology-enabled language access built for federal, state and local government.
Organizations accountable to the public already rely on EPIC.
Government Language Access Requires More Than Translation
Government agencies communicate with multilingual communities across documents, phone calls, meetings, public programs, hearings, digital content and everyday constituent interactions.
Managing those needs across separate vendors, departments and service channels can make language access difficult to coordinate, monitor and scale.
EPIC brings translation, interpreting and language technology together through a coordinated language-services model designed to help federal, state and local agencies deliver multilingual communication with greater consistency, visibility and control.
Supporting State Agencies Nationwide
EPIC supports state agencies with translation, interpreting and multilingual communication workflows across departments, programs and public-facing services.
Explore Translation Services for State Agencies →
Translation
Professional human translation and Human-Reviewed AI Translation for public notices, forms, correspondence, program materials, websites, training content and other government communications.
Interpreting
On-site, over-the-phone and video remote interpreting, plus ASL, for meetings, constituent interactions, appointments, hearings and public programs.
Language Operations Technology
Centralize multilingual requests, interpreter scheduling, translation projects, reporting and language-service administration through EPIC’s technology ecosystem.
Language Services for Federal, State & Local Government
EPIC provides translation and interpreting services for the documents, conversations, meetings, programs and public interactions government agencies manage every day.
Document Translation
Professional translation for public-facing and internal government communications.
Human-Reviewed AI Translation
Scalable AI-assisted translation with professional human review for appropriate high-volume and recurring content.
On-Site Interpreting
Professional interpreters for meetings, appointments, hearings, programs and in-person interactions.
Over-the-Phone Interpreting (OPI)
Rapid access to interpreters for constituent calls and everyday multilingual communication.
Video Remote Interpreting (VRI)
Visual remote interpreting for scheduled and on-demand communication.
American Sign Language (ASL)
ASL interpreting for meetings, programs, public services and communication access.
Supporting Government Language Access & Effective Communication
Government agencies serve communities with different language and communication needs. Meeting those needs can involve translated documents, qualified interpreters, accessible communications, multilingual digital content and processes for delivering language assistance consistently across programs and departments.
EPIC helps agencies build practical language-service workflows around their specific programs, populations and requirements—from translating public-facing information to providing interpreters for live interactions and supporting communication access for Deaf and hard-of-hearing individuals.
Our role is to provide the professional language resources, technology and operational support agencies need to implement their language-access programs effectively.
Language Access
Translation and interpreting support for multilingual public communication and service delivery.
Effective Communication
ASL and interpreting options that support communication with Deaf and hard-of-hearing individuals.
Consistent Delivery
Centralized workflows help agencies coordinate requests, providers, projects and service activity.
Explore Language Access Resources →
One Language Program. Three Purpose-Built Platforms.
LANGUAGE OPERATIONS TECHNOLOGY
Government language services can involve thousands of documents, interpreting sessions, users, departments and service requests. EPIC’s technology ecosystem helps centralize those activities while giving agencies greater visibility into how language services are requested, delivered and managed.
EPS
Enterprise Project System
Manage translation projects, files, workflows, project communication and delivery through EPIC’s client-facing translation management environment.
AITH
AI Translation Hub
Support appropriate high-volume and recurring multilingual content with AI-assisted translation workflows and professional human review when required.
SRH
Staffing Resources Hub
Centralize interpreting requests, scheduling, virtual sessions, interpreter credentials, service activity and administrative visibility.
The right technology depends on the service. Government agencies can use EPIC for a single translation or interpreting requirement—or coordinate recurring language services across departments and programs.
Language Services Across Government Programs
EPIC supports multilingual communication across public programs, administrative functions and constituent-facing services.
Health & Human Services
Benefits information, program materials, appointments, forms and constituent communication.
Courts & Legal Programs
Legal documents, notices, proceedings, hearings and multilingual communication.
Workforce & Economic Development
Program information, training materials, applications, outreach and participant communication.
Transportation & Public Infrastructure
Public notices, rider information, safety communications, project materials and community outreach.
Municipal & Community Services
Resident communications, meetings, public notices, forms and community programs.
Public Safety & Emergency Communication
Multilingual information and interpreting support for time-sensitive public communication.
Built for the Operational Demands of Government
PUBLIC-SECTOR EXPERIENCE
Government language services require more than linguistic capability. Agencies need dependable fulfillment, qualified language professionals, consistent processes, administrative visibility and a provider capable of supporting recurring requirements across departments and service types.
EPIC brings those capabilities together through professional linguists and interpreters, dedicated project support and technology designed to manage multilingual operations at scale.
Since 2005
20+ years of continuous operation
200+ Languages
Language support for global audiences
25,000+ Linguists
Global network of language professionals
Technology
Technology-Supported Language Operations
Quality, Security & Accountability for Public-Sector Work
Government communications can involve sensitive information, public records, regulated content and materials that must remain accurate across languages and versions. EPIC uses structured workflows designed to support quality, security, traceability and consistent delivery.
Qualified Professionals
Linguists and interpreters are matched to assignments based on language, service requirements, qualifications and relevant experience.
Quality-Controlled Workflows
Translation workflows can incorporate review, terminology management and quality assurance appropriate to the content and project requirements.
Secure Operations
EPIC uses controlled technology and operational practices designed to protect client information throughout language-service workflows.
Reporting & Traceability
Technology-supported workflows provide visibility into projects, interpreting activity and service administration.
Government Translation Services for Public Communication & Administration
EPIC provides professional government translation services for federal, state and local agencies requiring accurate multilingual communication for public distribution, program administration, internal operations and official use.
Our translation workflows support materials ranging from public notices and forms to training content, correspondence, program documentation, websites and other multilingual government communications.
A Practical Partner for Government Language Services
Whether your agency needs support for a single project, recurring interpreting, ongoing translation or a broader multilingual program, EPIC can structure services around your operational requirements.
Our team can review your languages, service types, expected volume, departments, delivery requirements and existing language-access processes to determine an appropriate service model.
Government Language Services FAQs
Find answers to common questions about translation, interpreting, language access, technology and multilingual support for government agencies.
What government agencies does EPIC support?
EPIC supports federal, state and local government organizations, as well as public agencies, departments and programs with multilingual communication needs. Services can be structured for individual projects, recurring requirements or broader language-service programs.
What language services are available for government agencies?
EPIC provides professional translation, Human-Reviewed AI Translation, on-site interpreting, over-the-phone interpreting (OPI), video remote interpreting (VRI), American Sign Language (ASL) interpreting and multilingual production services. Agencies can use individual services or combine them based on their language-access needs.
How many languages does EPIC support?
EPIC supports more than 200 languages across translation and interpreting services. Availability can vary by service type, language, location and scheduling requirements.
Can EPIC support multiple departments within one agency?
Yes. EPIC can structure language services across departments, programs and users. Our technology and administrative workflows can help centralize requests while providing visibility into service activity.
Does EPIC provide both scheduled and on-demand interpreting?
EPIC supports scheduled interpreting across on-site, VRI and ASL services, along with OPI and other remote interpreting workflows designed for situations requiring rapid language access. Availability depends on language and service requirements.
Can EPIC translate official government documents?
Yes. EPIC translates public notices, forms, correspondence, program materials, training content, administrative documents, websites and other government communications. Certified translation workflows are also available when required. For reports, forms, brochures and other publication-ready materials, EPIC also provides multilingual desktop publishing (DTP) to preserve layouts, formatting and visual consistency across languages.
Does EPIC use AI for government translation?
EPIC offers both professional human translation and Human-Reviewed AI Translation. The appropriate workflow depends on factors such as content type, risk, volume, intended use and agency requirements. AI-assisted translation should not automatically be applied to every government document.
How does EPIC manage translation and interpreting technology?
EPIC uses purpose-built platforms for different language-service workflows. EPS supports translation project management, AITH supports AI-assisted translation and human-review workflows, and SRH supports interpreting requests, scheduling and service administration.
Can EPIC work with an agency’s procurement requirements or existing contract structure?
EPIC works with public-sector organizations to align language services with applicable purchasing, invoicing, service and administrative requirements. Specific contracting arrangements depend on the agency and procurement method.