Language access, administered as a program.
Agencies buy translation and interpreting. What they are actually procuring is a defensible way to meet Title VI, LEP and ADA obligations across every department, location and modality — and to prove it when someone asks.
Organizations accountable to the public already rely on EPIC.
Six things a public contract has to survive.
A language-services contract is not judged on the day it is signed. It is judged the first time an interpreter cancels, a department overspends, or someone asks how a translated notice was produced.
Every modality, one contract
Document translation, over-the-phone and video remote interpreting, on-site interpreting, ASL, CART and multimedia — sourced, scheduled and reported through one relationship instead of six vendors.
Compliance you can document
Documented workflows, controlled terminology, version history and audit-ready records support Title VI, Executive Order 13166, LEP and ADA requirements.
Department-level visibility
Staffing Resources Hub gives program owners centralized oversight of requests, assignments, interpreter credentials and usage across the whole organization.
Linguists whose credentials are verified
Court-certified, medical-certified and nationally certified ASL interpreters. Credentials are recorded and tracked in SRH with expiry dates, rather than taken on trust at assignment time.
Continuity when circumstances change
Distributed linguist resources rather than a single named individual, defined reassignment procedures, and alternative modalities when the planned method becomes impractical. Read the continuity approach
Reporting the contracting authority can use
Activity, languages, modalities and spend broken out by agency, department and location — so a statewide program owner can see the whole picture and each department can see its own.
What it looks like when EPIC administers language access at scale.
Centralized oversight from the contracting authority to every agency, department and location—while keeping language access within reach of the people who need it.
State
Contracting authority, statewide terms, consolidated reporting.
Agencies
Health, transportation, education, human services — each with its own language-access plan.
Departments
Budget codes, approvers and usage tracked separately within each agency.
Locations
Offices, campuses, clinics and depots requesting support locally.
Service delivery
OPI, VRI, on-site, ASL, CART and document translation, on demand or scheduled.
Staffing Resources Hub (SRH) is EPIC's centralized platform for managing interpreting services across your organization. From OPI and VRI to on-site interpreting and ASL, SRH gives authorized teams visibility from individual locations and departments through agency-wide interpreting activity.
The obligations this work is measured against.
EPIC's services are designed to support agencies in meeting the following requirements. Responsibility for compliance remains with the agency; our role is to make it evidenced rather than assumed.
One vendor across written and spoken language.
Agencies rarely need only one of these, and rarely need them on the same schedule. Holding them under a single contract removes the coordination burden from the agency.
State agencies EPIC works with.
Current state-government engagements, followed by past performance on a completed statewide contract.
State of Wisconsin
EPIC Translations supports the State of Wisconsin with comprehensive language access services across multiple modalities, including professional document translation, multilingual desktop publishing (DTP), Video Remote Interpreting (VRI), and virtual American Sign Language (ASL) interpreting. Our work helps state agencies deliver translated content and real-time language access across programs, departments, and public-facing services while maintaining consistency, accessibility, and reliable service delivery.
State of Michigan
EPIC Translations supports the Michigan Department of Health and Human Services (MDHHS) with professional American Sign Language (ASL) interpreting services, helping ensure Deaf and hard-of-hearing individuals have effective communication access when interacting with essential state programs and services.
Virginia Department of Transportation (VDOT)
EPIC Translations supported the Virginia Department of Transportation with comprehensive language services designed to help the agency communicate effectively across languages and service environments. Our work encompassed document translation, desktop publishing (DTP), on-site interpreting, virtual interpreting, and over-the-phone interpretation (OPI)—giving VDOT access to multiple language-service modalities through a single experienced partner.
The engagement demonstrated EPIC's ability to support the operational demands of a major state agency, coordinating written and spoken language services while maintaining consistent quality, responsive project management, and reliable service delivery.
Three ways an agency can buy from EPIC.
Cooperative purchase
EPIC holds TIPS contract 211002 — Interpreting, Translation and Multi-Lingual Goods and Services. TIPS member agencies can purchase under that awarded contract without running a separate solicitation.
Contract vehiclesSolicitation response
Send the RFP, IFB, RFQ or sources-sought notice. You will get a scoped response from someone who has read the requirement, with the compliance documents attached in the form the solicitation asks for.
Send a solicitationAdd to an existing vehicle
Where an agency already holds a statewide or master agreement, EPIC can be onboarded as a language-services provider under it. We will complete the vendor registration and supply the required documentation.
Procurement information
Buy through an existing contract
EPIC holds TIPS contract 211002 — Interpreting, Translation and Multi-Lingual Goods and Services, so TIPS member agencies can purchase without running a separate solicitation. NAICS codes, SAM registration, insurance and certifications are set out on the Procurement Information page.
Tell us what your agency has to comply with.
Send the requirement, the languages and the deadline. You will get a scoped response from someone who has read it — not an auto-generated price.
Talk to someone who runs language access every day
Tell us the languages, the modalities and the deadline. We will come back with a scope and a price, not a brochure.