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Certified Translation Services for State Agencies

Accurate, documented translations for state agencies, public programs and official government communications.

EPIC Translations combines qualified language professionals, structured quality review and secure workflows to help agencies manage certified translation requirements with consistency, accountability and confidence.


Certified translation workflow for state agencies showing five steps: agency document, qualified translation, review and quality control, certification, and final document ready for official use.
TRUSTED BY PUBLIC-SECTOR ORGANIZATIONS

State & Public-Sector Organizations Rely on EPIC

State ofWisconsin
Wisconsin Department of Public Instruction
Michigan Department of Health & Human Services
Philadelphia Water Department
Ann Arbor Area Transportation Authority — TheRide
University of Michigan
University of Wisconsin–Madison
Albuquerque Public Schools
Denver Public Schools
Las Cruces Public Schools
Dysart Unified School District
Farmington Public Schools
Calhoun Intermediate School District

Government Language Access Requires More Than Translation

State agencies often manage multilingual documents across multiple departments, programs and public-facing services. When those documents require certification, agencies need more than accurate language conversion—they need a controlled process that supports consistency, documentation, accessibility and the requirements of the intended use.

EPIC Translations provides certified translation workflows designed for state agencies that need reliable multilingual documentation across ongoing programs and administrative functions. We align qualified language professionals, review processes, terminology controls and certification requirements with the needs of each assignment.

Certified Translation for Official Documents

Support for certified translations of agency forms, notices, applications, records, correspondence and other official documentation.

Consistent Terminology Across Programs

Maintain consistent terminology across departments, programs and recurring document sets to help agencies deliver clear and uniform multilingual communications.

Documented Quality Controls

Structured translation and review workflows help agencies maintain accuracy, completeness and consistency across recurring government documentation.

Accessibility & Language-Access Support

Translation workflows can support multilingual materials associated with LEP populations, public services and accessibility-related communication requirements.

Secure Handling of Agency Documents

Sensitive government records and constituent information are managed through secure workflows designed to protect documents throughout translation, review and delivery.

Scalable Support for Recurring Needs

Coordinate certified translation across multiple languages, departments and programs without having to establish a separate process for every project.

State agencies use translated and certified documents across departments, programs and administrative functions. From public-facing communications to forms, records and official documentation, these materials often require accuracy, consistency and a documented process that can be maintained across recurring projects.

EPIC supports state agencies with certified translation for a range of government documentation, including:

Public-Facing Communications

Notices, letters, informational materials and other communications distributed to residents and communities.

Forms & Applications

Program applications, eligibility forms, enrollment materials and other documents used to administer public services.

Policies & Administrative Documents

Policies, procedures, guidance, internal documentation and materials supporting agency operations.

Legal & Regulatory Documentation

Official records, regulatory materials, affidavits and other documents where accurate, complete translation and appropriate certification may be required.

Program & Constituent Materials

Documents supporting workforce, healthcare, education, social services and other publicly funded programs.

Records & Controlled Documentation

Documents maintained within formal approval, revision or recordkeeping processes where terminology and version consistency matter.


Supporting Language Access & Effective Communication

State agencies serve residents with different language needs across programs, departments and communities. Certified translations help agencies provide important information in languages residents can understand while maintaining consistency and accuracy across official communications.

EPIC supports multilingual government communication with structured translation and review workflows designed around the agency’s content, languages, program requirements and intended audience.

Improve Access to Public Information

Translate notices, forms, applications and program materials so residents can access important information in their preferred language.

Maintain Consistent Agency Messaging

Apply controlled terminology and review processes across recurring documents, helping different departments and programs communicate consistently.

Support LEP Communication

Provide translated materials that support agencies’ efforts to communicate effectively with individuals with limited English proficiency.

Strengthen Program Delivery

Help agencies provide clearer multilingual information for healthcare, workforce, education, social-service and other public programs.

Manage Recurring Translation Needs

Establish repeatable workflows for ongoing document updates, new program materials and recurring multilingual communications.

Coordinate Multiple Languages

Manage translation requirements across multiple languages and document types through a centralized language-services workflow.

State agencies often manage translation, interpreting and multilingual content across multiple departments, programs and service environments. EPIC’s technology ecosystem supports these workflows through purpose-built platforms that help agencies coordinate language services, manage projects and maintain visibility across ongoing activity.

EPS

Enterprise Project System

Manage translation projects, files, workflows, terminology and delivery through EPIC’s translation management environment.

AITH

AI Translation Hub

Use AI-assisted translation workflows when appropriate, with human review and quality controls built into the process.

SRH

Staffing Resources Hub

Coordinate OPI, VRI, ASL and on-site interpreting through a centralized platform for requests, scheduling, interpreter matching, credentials and reporting.

EPIC’s technology is designed around the way your agency works. Whether you need a single certified translation or ongoing language services across departments and programs, EPIC provides the workflows and technology to help coordinate delivery, maintain visibility and support consistent language access.

Language Services Across Government Programs

State agencies operate across a wide range of programs, each with different audiences, documentation requirements and language-access needs. EPIC supports multilingual communication across these environments, helping agencies maintain consistent translation workflows as programs, departments and community needs evolve.

Healthcare & Human Services

Translate program materials, applications, notices, eligibility information and other documentation supporting public health and human-services programs.

Workforce & Employment

Support multilingual workforce-development materials, applications, participant communications, training content and program documentation.

Education & Public Programs

Translate forms, notices, guidance, applications and informational materials used by education and other publicly funded programs.

Legal, Regulatory & Administrative

Support official documentation, policies, regulatory materials and administrative communications requiring accurate, controlled translation.

Public Information & Constituent Services

Provide multilingual versions of notices, correspondence, informational materials and other communications distributed to residents.

Statewide & Multi-Department Programs

Coordinate recurring translation across departments, programs and languages through structured workflows that support terminology and process consistency.


Centralized Project Coordination

Manage translation requests, documents, languages, deadlines and delivery requirements through a structured workflow.

Recurring & High-Volume Translation

Support ongoing programs and recurring document updates without rebuilding the translation process for every assignment.

Terminology & Translation Consistency

Maintain consistent terminology across departments, programs and related documents, particularly when materials are updated over time.

Quality Control & Review

Apply defined review and quality-assurance processes appropriate to the document, language and intended use.

Secure Document Management

Handle sensitive agency documents through structured workflows designed to support confidentiality and controlled access.

Reporting & Accountability

Maintain visibility into language-service activity, project status and delivery across recurring agency requirements.

State agencies often manage language services across departments, programs, document types and recurring deadlines. EPIC structures its translation workflows to help agencies coordinate these requirements with consistent processes, clear communication and reliable quality controls.

Since 2005

20+ years of continuous language-service operations

200+ Languages

Language support for state agencies and diverse communities

25,000+ Linguists

A global network of language professionals

Technology-Supported

Technology-enabled workflows for translation, interpreting and language operations

State agencies need language-service providers that can demonstrate more than linguistic capability. Translation workflows must protect sensitive information, maintain consistent quality and terminology, and provide clear accountability across recurring projects and multiple departments.

EPIC structures its state-agency translation workflows around documented quality controls, secure handling and operational visibility.

Documented Quality Controls

Defined translation, review and quality-assurance processes help identify errors, omissions and inconsistencies before translated materials are delivered.

Qualified Language Professionals

Assignments are matched with language professionals appropriate to the language, subject matter and requirements of the work.

Secure Information Handling

Agency documents and sensitive information are handled through security-conscious workflows designed to support confidentiality and controlled access.

Terminology & Translation Consistency

Terminology resources and review processes help maintain consistent language across departments, programs, recurring documents and updated versions.

Traceable Workflows

Structured project processes provide visibility into requests, review, delivery and other key stages of the translation lifecycle.

Compliance & Accountability

EPIC’s quality and security practices are designed to support the documentation, oversight and accountability requirements associated with government language services.

Certified Translation for Public Communication & Administration

State agencies rely on translated documents to communicate with residents, administer programs and deliver public services. When these materials require certified translation, agencies need a process that preserves accuracy, consistency and the integrity of the original documentation.

Public Notices & Resident Communications

Translate notices, letters, announcements and informational materials that communicate important programs, services, deadlines and requirements to residents.

Forms & Applications

Support multilingual versions of applications, eligibility forms, enrollment materials and other documents used to access state programs and services.

Policies & Administrative Guidance

Translate policies, procedures, instructions and administrative materials that require consistent terminology and controlled document handling.

Program Documentation

Support workforce, healthcare, education, social-service and other public programs with translated materials for participants and program staff.

Official Records & Documentation

Translate records and other official documents where accuracy, completeness and certification may be required for their intended use.

Digital & Multilingual Content

Support translated web content, PDFs, downloadable forms and other digital materials used in public-facing state agency communications.

State agencies need a language-services provider that can support both individual translation requests and ongoing multilingual programs. EPIC combines qualified language professionals, structured workflows, technology and established quality processes to help agencies manage certified translation requirements across departments, programs and languages.

Three-step certified translation workflow for state agencies: share document and certification requirements, EPIC builds the appropriate translation and review workflow, and the agency receives consistent, certified deliverables.

Certified Translation Services for State Agencies FAQs

Have questions about certified translation for state agencies? Find answers about government documents, certification requirements, quality controls, languages, recurring projects and working with EPIC across state programs.

What types of documents can EPIC certify for state agencies?

EPIC can support certified translation of a wide range of government documents, including forms, applications, notices, correspondence, program materials, official records, policies, administrative documents and other materials where certification is required for the intended use.

When does a state agency need a certified translation?

Certification may be required when translated documents are being submitted for an official, legal, regulatory or administrative purpose. Requirements can vary by agency, program, document type and intended use. EPIC can review the requirements provided by the agency and structure the appropriate translation and certification workflow.

Can EPIC support recurring translation needs across multiple departments?

Yes. EPIC can support recurring translation programs involving multiple departments, document types, languages and deadlines. Structured workflows can help maintain terminology, quality and process consistency as new documents and revisions are introduced.

How does EPIC maintain quality across government translation projects?

EPIC uses structured translation and review workflows designed to address accuracy, completeness, terminology consistency and quality assurance. The appropriate workflow can vary according to the language, document type, subject matter and requirements of the assignment.

Can EPIC maintain consistent terminology across agency documents?

Yes. Terminology controls and review processes can be used to help maintain consistent language across related documents, programs and recurring translation assignments.

Does EPIC support ADA and LEP-related translation needs?

Yes. EPIC can provide translated materials that support state agencies’ communication with individuals with limited English proficiency and multilingual public-service audiences. Specific accessibility and language-access requirements should be provided as part of the project requirements.

How many languages can EPIC support?

EPIC supports language services in 200+ languages, subject to language availability and the specific requirements of the assignment.

Can EPIC handle high-volume or statewide translation programs?

Yes. EPIC can coordinate recurring and multi-language translation requirements across departments and programs through structured workflows and technology-supported project management.

Can EPIC also provide interpreting services?

Yes. EPIC provides translation and interpreting services, including OPI, VRI, ASL and on-site interpreting. This allows agencies to coordinate multiple language-service requirements through one provider when appropriate.

What information should an agency provide when requesting a quote?

Agencies should provide the documents or representative samples, target languages, certification requirements, expected volume, deadlines and any program-specific or procurement requirements. This allows EPIC to determine the appropriate workflow and provide an accurate proposal.

Can EPIC work within an existing state-agency procurement process?

Yes. EPIC can review an agency’s scope of work, service requirements, pricing structure, ordering process and other procurement specifications to determine how the requested language services can be delivered.


Need A Reliable Certified Translation Partner For Your State Agency?

Share your documents, languages, certification requirements, deadlines and program needs with EPIC. We’ll review your requirements and recommend a structured workflow designed to support accurate, consistent and certified translations across your agency’s programs.