CART Services
COMMUNICATION ACCESS
Communication Access Realtime Translation (CART) provides real-time captioning of spoken communication, giving participants immediate access to live dialogue, presentations, meetings and events through accurate, professionally produced text.
In-Person & Remote CART | Meetings | Education | Government | Events
Effective Communication Requires Real-Time Access
CART provides real-time access to spoken communication through professionally produced text. Unlike traditional transcription, which typically converts recorded audio into text after an event, CART delivers captions as communication happens—supporting participation in classrooms, meetings, public programs, conferences and other live settings.
Real-Time Access
CART provides live text of spoken communication, allowing participants to follow lectures, meetings, presentations, events and other conversations as they happen.
Qualified CART Professionals
Professional CART providers capture spoken communication in real time and produce clear, readable text designed to keep pace with the speaker and setting.
In-Person & Remote Delivery
CART can be delivered for in-person or remote settings, depending on the assignment. The appropriate workflow can account for the event format, technology, terminology, speakers, scheduling requirements and other project-specific needs.
Communication Access
CART helps organizations make spoken information accessible to individuals who rely on real-time text to participate in educational, professional, public and community settings.
Effective Communication Across Public Programs & Services
CART can support organizations that need to provide real-time communication access across public programs, educational environments, community services and other settings. EPIC coordinates CART professionals and delivery requirements around the needs of each assignment.
Government & Public Agencies
Support public meetings, hearings, community programs, trainings, presentations and other government communications where participants need real-time captioning.
Higher Education
Provide CART for lectures, classes, seminars, student services, academic meetings and campus events.
Healthcare & Community Services
Support communication during appropriate educational sessions, meetings, programs and community-facing activities where real-time text access is needed.
Workplace & Professional Settings
Provide CART for meetings, training sessions, conferences, presentations and other professional environments.
Events & Conferences
Support live communication access during conferences, panels, workshops, presentations and other scheduled events.
Legal & Administrative Settings
Provide real-time captioning for meetings, proceedings, interviews and administrative communications when CART is appropriate to the setting.
Supporting Effective Communication Across Services & Modalities
CART is one part of a broader communication-access program. When organizations need to support different languages, communication preferences or service settings, EPIC can coordinate CART alongside other language and interpreting services through a structured workflow.
CART & ASL
CART and ASL can address different communication needs. Organizations can coordinate real-time captioning and ASL interpreting based on participant requirements and the setting.
CART & Interpreting
Some assignments may require both spoken-language interpreting and real-time captioning. EPIC can coordinate the appropriate services around the communication environment.
CART & Translation
Live communication may generate materials that also need to be translated afterward, such as presentations, public information or participant materials. Translation can be incorporated into the broader workflow when needed.
CART & Transcription
CART provides text during a live event, while transcription generally converts recorded audio or video into text after the communication occurs. Understanding this distinction helps organizations select the appropriate service.
CART for Accessible Communication
Organizations may use CART as part of a broader effort to provide effective communication for individuals who rely on real-time text access.
One Coordinated Language Program
EPIC can support organizations with multiple language and communication requirements rather than treating each assignment as an isolated service.
One Language Program. Three Purpose-Built Platforms.
LANGUAGE & COMMUNICATION OPERATIONS
CART is often part of a broader language-access and communication program. EPIC’s technology ecosystem helps organizations manage translation projects, interpreting requests and multilingual service activity through platforms designed for different operational needs.
EPS
Enterprise Project System
Manage translated documents, projects, workflows and delivery through EPIC’s translation management environment.
AITH
AI Translation Hub
Support appropriate translation workflows with AI-assisted technology and human review for quality and consistency.
SRH
Staffing Resources Hub
Coordinate OPI, VRI, ASL and on-site interpreting through a centralized platform for requests, scheduling, interpreter matching, credentials and reporting.
Together, EPS, AITH and SRH give organizations a connected technology foundation for managing translation, interpreting and communication-access services as their language needs evolve.
Built for the Operational Demands of CART Services
OPERATIONAL LANGUAGE ACCESS
Organizations supporting effective communication may need to coordinate multiple languages, communication modalities, service settings and accessibility requirements. EPIC provides a structured approach to managing these needs across individual assignments and recurring programs.
Coordinate Multiple Communication Services
Manage translation, ASL, CART, on-site interpreting, VRI and OPI through a coordinated language-services relationship.
Support Recurring Program Needs
Whether support is needed for individual events or ongoing programs, EPIC can help organizations establish workflows for recurring language and communication requirements.
Match Services to the Setting
Communication needs vary by environment. EPIC coordinates the appropriate language professional, modality and delivery approach based on the assignment requirements.
Manage Interpreter-Based Services
For ASL and interpreting assignments, EPIC coordinates scheduling, interpreter availability, credentials and assignment details through its operational workflows.
Support Time-Sensitive Requirements
Public programs, meetings, events and service needs can create short timelines. EPIC can coordinate resources around established deadlines and assignment requirements.
Maintain Visibility & Accountability
Structured workflows and technology-supported operations help organizations maintain visibility into requests, assignments, service activity and program requirements.
THE SCALE BEHIND EPIC’S LANGUAGE SERVICES
Since 2005
20+ years of continuous language-service operations
200+ Languages
Language support for diverse communities and programs
25,000+ Linguists
Global network of language professionals
Technology-Supported
Technology-enabled language and communication-access workflows
Quality, Security & Accountability for CART Services
QUALITY, SECURITY & COMMUNICATION ACCESS
CART assignments require more than real-time captioning. Organizations need qualified professionals, appropriate workflows, reliable delivery and careful handling of the information being communicated. EPIC coordinates CART services with attention to the requirements of each assignment and the organization it supports.
Qualified CART Professionals
EPIC coordinates CART services through qualified language professionals selected according to the requirements of the assignment, setting and communication environment.
Communication-Appropriate Delivery
CART workflows are structured around the event format, participants, technology, terminology and other requirements that affect real-time communication access.
Quality & Consistency
EPIC applies structured quality processes to help ensure that live captions are clear, accurate and consistent with the communication being delivered.
Security & Confidentiality
CART assignments may involve confidential meetings, educational information, healthcare-related communication, government activity or other sensitive content. EPIC’s language-service workflows incorporate appropriate security and confidentiality practices.
Credential & Assignment Requirements
Where an assignment requires specific credentials, qualifications or documentation, EPIC incorporates those requirements into the service-coordination process.
Accountability & Documentation
Structured workflows help organizations maintain visibility into requests, assignments and service activity, supporting consistent administration of recurring CART programs.
CART Services for Live Communication Settings
EPIC provides CART for settings where participants need accurate, real-time access to spoken communication. Services can be coordinated for educational, professional, government, community and event-based environments.
Lectures & Classes
Provide real-time captioning for lectures, classes, seminars, workshops and other instructional settings.
Meetings & Presentations
Support internal meetings, presentations, trainings and organizational communications where participants need live text access.
Conferences & Events
Provide CART for conferences, panels, workshops, keynote presentations and other live events.
Government & Public Meetings
Support public meetings, hearings, community programs, trainings and presentations requiring real-time communication access.
Professional & Workplace Settings
Provide CART for workplace meetings, training sessions, conferences and other professional communication environments.
Remote Communication
Support virtual meetings, webinars, online classes and other remote environments where real-time captioning is required.
A Practical Partner for CART Services
CART is most effective when the service is matched to the communication setting, participants, technology and timing requirements. EPIC helps organizations coordinate qualified CART professionals and structured workflows for individual assignments and recurring communication-access needs.
CART Services FAQs
Have questions about CART, real-time captioning, delivery options or how CART fits into broader communication-access programs? Below are answers to common questions about EPIC’s CART services, workflows and service options.
What is CART?
CART stands for Communication Access Realtime Translation. It provides real-time text of spoken communication, allowing participants to follow lectures, meetings, presentations, events and other live communication as it occurs.
What is the difference between CART and transcription?
CART provides text in real time during a live communication, while transcription generally converts recorded audio or video into text after the communication has occurred. The appropriate service depends on whether text access is needed during or after the event.
Is CART the same as captioning?
CART is a form of real-time captioning focused on providing immediate text access to spoken communication. Captioning is a broader term that can also refer to captions prepared for prerecorded video and other media.
Does EPIC provide in-person and remote CART?
Yes. EPIC can coordinate CART for both in-person and remote environments, depending on the assignment, technology, event format and communication requirements.
What types of events can use CART?
CART can support classes, lectures, meetings, presentations, conferences, workshops, public meetings, trainings, webinars and other live communication settings where real-time text access is needed.
Who provides CART services?
CART is provided through qualified CART professionals who capture spoken communication in real time and produce readable text for participants who rely on live captions.
Can CART be used together with ASL interpreting?
Yes. CART and ASL interpreting address different communication needs and may be used together when appropriate for an event or program. EPIC can coordinate both services based on the requirements of the assignment.
Can EPIC support recurring CART programs?
Yes. EPIC can coordinate recurring CART requirements for organizations with ongoing classes, meetings, programs, events or other scheduled communication needs.
Can CART support government and public-sector programs?
Yes. CART can be coordinated for government meetings, public programs, trainings, presentations and other public-sector communication settings where real-time captioning is required.
How do I request CART services?
Provide EPIC with the event type, date and time, location or virtual environment, communication requirements and any technology or accessibility requirements. EPIC can then determine the appropriate CART workflow and coordinate the service.