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Security

Protecting your data and intellectual property at every stage of the translation and interpreting process.

EPIC security framework showing encrypted file transfer, confidentiality and NDAs, role-based access controls, data protection, secure interpreting, and secure data retention and deletion.

Our Commitment to Security

EPIC Translations works with sensitive information across government, legal, healthcare, financial and corporate environments. Our security practices are designed to protect client information throughout the language-services workflow—from project intake and access by authorized personnel through delivery, retention and disposition.

Secure File Transfer

EPIC uses secure, encrypted methods for transmitting client files and project information. Our technology platforms support protected file exchange and encrypted communications, helping safeguard information during upload, access and delivery. Additional data-handling requirements can be incorporated into client-specific workflows when required.

Confidentiality & NDAs

EPIC requires personnel and language professionals with access to client information to comply with applicable confidentiality and non-disclosure requirements. These obligations cover client materials, project information and other confidential information encountered during an engagement.

Role-Based Access Controls

Access to client information is limited according to role and project requirements. EPIC uses access controls, authentication measures and administrative safeguards designed to restrict project information to authorized personnel and support accountability across our technology environment.

Data Protection

Protection of Sensitive & Regulated Information

EPIC supports clients that work with sensitive and regulated information, including healthcare organizations and public agencies. Security and data-handling requirements can be incorporated into project workflows based on the nature of the information, applicable requirements and client-specific procedures.

Data Retention & Secure Deletion

Client information is retained according to applicable project, contractual and operational requirements. EPIC maintains procedures for managing retention and disposition of client materials, including secure deletion when information is no longer required to be retained.

Secure Interpreting Sessions

EPIC’s interpreting workflows are designed to support confidential communication across on-site, over-the-phone and video remote interpreting assignments. Technology-supported services use appropriate security controls for access and communication, while interpreters are expected to maintain confidentiality and comply with applicable assignment-specific requirements.

Security for Enterprise & Government Clients

Enterprise and government clients may have additional security, confidentiality, access-control, personnel or data-handling requirements. EPIC works with clients to understand applicable requirements and establish appropriate project workflows, controls and procedures based on the scope of the engagement.

Contact EPIC to discuss your security requirements.

Explore Business Continuity practices at EPIC Translations, LLC

Security Built Into the Workflow

Security is not treated as a separate step at the end of a project. EPIC incorporates confidentiality, access control, secure information handling and project-specific requirements throughout translation and interpreting workflows.

1

Encrypted File Transfer

Client files and project information are exchanged through secure methods designed to protect information during transmission and delivery.

2

Confidentiality & NDAs

Personnel and language professionals with access to client information are required to follow applicable confidentiality and non-disclosure requirements.

3

Role-Based Access Controls

Access to client information is limited according to role and project requirements, helping restrict sensitive materials to authorized personnel.

4

Data Protection

Security and data-handling requirements are incorporated into project workflows based on the information involved and client-specific requirements.

5

Secure Interpreting

Interpreting workflows are designed to support confidential communication across on-site, over-the-phone and video remote assignments.

6

Retention & Secure Deletion

Client information is managed according to applicable retention requirements, with procedures for secure disposition when materials no longer need to be retained.

Security is one part of EPIC’s broader commitment to quality, compliance and operational accountability. Explore Quality & Compliance →