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Building Communities with Document Translation Services

Building Communities with Document Translation Services

EPIC Translations provides turnkey solutions for document translation services, and some of the largest brands in the world have come to rely on our services. Our global network of experienced human translators currently exceeds 20,000, with a range of abilities that includes document translation, website localization, desktop publishing and software localization expertise. EPIC Translations’ services are designed to satisfy the needs of organizations that require contextually accurate document translation services, allowing them to maintain a competitive edge in a global marketplace.

Located in Detroit and Chicago, EPIC Translations translates a variety of documents into a vast array of languages that include — but not limited to — Spanish, French, Portuguese, Italian, Russian, German, Chinese, Japanese, Arabic, Hindi and Dutch. We exist to provide accurate document translation services to further the business goals of our global clients. But sometimes, clients seek out our services for more philanthropic reasons.

One such client is Wayne Metro Community Action Agency (Wayne Metro), a large and well known nonprofit dedicated to providing essential services, diversified programming and community resources to low- and moderate-income households in Wayne County, Michigan, home to the city of Detroit.

Wayne Metro has seen its budget grow from $100,000 to more than $30 million over the course of four decades. With more than 300 employees on hand, they currently oversee the operation of more than 50 community programs. And because so many of the people they serve and interact with have a native language other than English, it is important that they have materials their community members can read and understand.

Michelle Parnin, Wayne Metro’s graphic designer, was recently kind enough to speak to us about her experience working with EPIC Translations. Her multifaceted job finds her creating and updating all agency collateral (i.e. flyers, brochures, website banners, annual reports and more), as well crafting videos, assisting in event coordination and overseeing Wayne Metro’s departmental task delegation system. Michelle notes, “Working with EPIC Translations has been very helpful to our agency as a whole, because we are able to better communicate with the diverse community that we are serving.”

Prior to bringing EPIC Translations into the fold, Wayne Metro sometimes relied on multilingual employees to assist with translation needs, but often found themselves using Google Translate when attempting to reach out to non-English-speaking community members. “This limited our abilities greatly and didn’t allow us to serve a great portion of the people that so desperately needed our services.” Their correspondence with the local community simply wasn’t doing the job, and a better way to translate their materials was needed. EPIC Translations professionally translated documents such as program flyers, posters, and head start handbooks for students for various languages such as Arabic, Bengali, Spanish, Hmong, and Romanian.

“Our agency does business with EPIC Translations because of the ease of communication, great customer service, and quality of product,” says Michelle. “EPIC Translations has always been able to provide document translation services quickly and efficiently to ensure we meet our deadlines and are able to carry on with the project.”

This is praise we were more than happy to hear. According to Mostansar Virk of EPIC Translations, “We understand that our deadlines are our clients’ deadlines, so we work hard to ensure timely and on-budget delivery of turnkey solutions for professionally translated documents.”

Michelle is also quite happy to recommend our services to her colleagues or anyone else who needs document translation services. “We would be very willing to recommend EPIC Translations to anyone looking for a translation service. The turnaround on projects is quick, communication is efficient, and the finished product is accurate and thorough. Plus, the prices are very reasonable and they provide a multitude of options at different price points for different time frames.”

She continues, “We have never had an issue with EPIC Translations, and we are very grateful for all the support they have provided us over time.”

And as Wayne Metro continues to grow, and as its roster of programs expands to include more essential services, so too is their expected reliance on EPIC Translations’ services. More and more of their community members have come to rely on them, and they need information in the correct language to get the most out of what Wayne Metro has to offer. “I would predict that our translation needs will continue to increase as the agency grows,” says Michelle.

With our continued success at Wayne Metro, EPIC Translations has provided turnkey document translation solutions for one of the most innovative Community Action Agencies in the entire country — and we’ve made it possible for all Wayne County community members to understand the services available to them. EPIC’s highly dependable team of human translators has helped it become a leader in document translation services for a wide range of industries, including manufacturing, construction, legal, engineering, software, pharmaceuticals — and now nonprofits. We are ready to use our expertise to help your company or organization create and/or publish professionally translated documents for your business needs — be they global or community based.

Translating Industrial Services for a Global Market?

document translation services

EPIC Translations is a turnkey solutions provider for document translation services, supporting some of the largest global brands. We have a network of more than 20,000 experienced human translators located throughout the world. Our translators are experienced in document translation, website localization, desktop publishing and software localization. EPIC Translations’ services satisfy the needs of our clients who require contextually accurate translation services to stay sharp in the competitive global marketplace.

Located in Michigan and Illinois, EPIC Translations translates a variety of documents for a wide range of languages, including — but not limited to — Spanish, French, Portuguese, Italian, Russian, German, Chinese, Japanese, Hindi and Dutch. We exist to provide accurate document translation services to further the business goals of our global clients.

Recently, EPIC Translations was sought out by BrandSafway, a well-recognized global brand in the construction industry, which came to be after the 2017 merger of Brand Energy & Infrastructure Services and Safway Group.

BrandSafway delivers access and scaffolding systems, forming and shoring, industrial services, and related services to its nearly 30,000 customers. They employ 35,000 people in 30 different countries. Their target customers consist of industrial, commercial and infrastructure end markets. To execute their mission, BrandSafway sought quality-based document translation services from EPIC Translations.

BrandSafway’s Marketing Specialist recently agreed to provide feedback based on her experiences with EPIC Translations. According to her, “EPIC Translations provided — and continues to provide — BrandSafway with Document Translation and DTP services for technical documents and corporate communications in order to conduct presentable and professional business globally.”

“EPIC Translations provides timely responses, a thorough review process, and a turnkey final product. They are a team of experienced professionals that all global brands should have on their side.”

In addition to providing its’ customers with timely responses, EPIC Translations has the ability to provide a thorough review process of all documents and a ready-to-use final product that the client is able to put into production right away.

BrandSafway’s Marketing Specialist would like to communicate a message for global brands seeking professional-grade document translation services:

“EPIC Translations has provided the utmost quality work for us repeatedly and will continue to do so in the future.”

Additionally, EPIC Translations never misses its deadlines. Our budgets are always kept in mind and understood to the fullest, allowing us to complete and deliver every project as promised.

BrandSafway expects to have the same level of document translation needs for the next year and, as such, will be working with EPIC Translations to publish production-ready technical manuals and corporate communications for their global operations.

The Marketing Specialist went on to say that she sought out help from EPIC Translations based on an internal recommendation when they came across a particularly challenging translation need for a Japanese client. At the end of the request, BrandSafway concluded that EPIC Translations provided their company with an extremely beneficial service based on a very aggressive deadline. The Marketing Specialist concluded that EPIC Translations exceeded their expectations entirely with the task at hand.

With our BrandSafway success, EPIC Translations has provided production ready document translation solutions for one of the largest companies in the construction industry. We have a first-rate and highly dependable team of human translators for languages from around the world and for a wide range of industries, including — but not limited to — manufacturing, construction, legal, engineering, software and pharmaceuticals. EPIC Translations understands that global brands are seeking document translation services that help them to shine in the global marketplace. We are ready to use our expertise to help your company publish professionally translated documents for your global business needs — and to stay a step ahead of your competitors.

“Our business operations are highly scalable and ideally suited toward supporting global brands in their quest to stay sharp and competitive in the global marketplace.”

Why companies hire EPIC Translations

Ever wonder why companies hire EPIC Translations?

EPIC Translations provides professional document translation service to global brands to connect them with target audiences in their native languages. Recently, we asked our clients how document translations have helped their businesses. These individuals support their company’s missions as Marketing Managers, Presidents, Vice-Presidents, and HR Managers. While their roles are different, their answers prove they have common needs we have been able to meet.

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Document Security: Network Log Forensics Analysis

EPIC Translations was hired by an existing client to provide network log forensics analysis.

PIC Translations was approached by an existing client to provide network log forensics analysis. The client had an indication that a competitor had accessed their network and viewed proprietary business information and documents. EPIC Translations faced multiple challenges in performing the analysis on the network logs due to several reasons. The client did not have an explicit time frame of when this event occurred.

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Website Localization: RotoMetrics

EPIC Translations creates new international/global opportunities for a leading tooling company.

A tooling manufacturer in Eureka, Missouri, has created new global opportunities to expand their business operations overseas with many thanks to a translation firm helping them to deliver their messages and documents in multiple languages.

EPIC Translations, based in, Canton, Michigan, provides translation services to mid-market multinational corporations across a range of industries including automation, finance, and health-care.

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SUPER Technical Document Translations: RotoMetrics

EPIC Translations was selected by RotoMetrics to translate their SUPER technical documents from English to 8 different languages for their global operations.

As companies begin to cross borders and find success in different parts of the world, it is important to be able to communicate with multiple audiences. Although English has become one of the most commonly used languages online, many people are not able to engage with the English language only websites.

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Website Localization: Socket Mobile

Socket Mobile is a publicly traded company that reached out to EPIC Translations to localize their website for their China market objectives. Read this case study to see what tactics EPIC Translations deployed to make sure that Socket Mobile can outshine their competitors in China.

As companies seek to increase their global market share and find success in different parts of the world, it becomes vital that your customer facing documentation are able to communicate effectively in a variety of languages.

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